Đề cương trắc nghiệm Hành Vi Tổ Chức (Organizational Behavior) CHƯƠNG 1

Trọn bộ câu hỏi trắc nghiệm môn HÀNH VI TỔ CHỨC bao gồm câu hỏi trắc nghiệm thông thường và trắc nghiệm đúng sai (True or False). Chapter 1: Introduction to the Field of Organizational Behaviour. After reading this chapter, you should be able to:1. Define organizational behaviour.2. Identify three reasons for studying organizational behaviour.3. List six emerging trends in organizational behaviour.4. Identify the five anchors on which organizational behaviour is based.5. Diagram an organization from an open systems view.6. Define knowledge management and intellectual capital.7. Identify three common ways that organizations acquire knowledge.

Chapter 1: Introduction to the Field of

Organizational Behaviour

1-1 Organizations are best described as:

a groups of buildings in which people are paid from the same budget

b groups of people who work interdependently

toward some purpose

c Closed systems that operate without consideration of space, time, or people

d Any entity that can exist without the need to acquire knowledge

e physical structures with observable capital equipment 1-2 The main reason for studying organizational behaviour is to:

a Understand organizational events

b Influence organizational events

c Predict organizational events

d All of the above

e Only 'a' and 'c'

1-3 According to the text, which of these is NOT one of the emerging trends in organizational behavior?

a Increasing globalization

b Increasing command-and-control leadership

c Increasing workforce diversity

d The shift toward employability

e Increasing tendency to use teams

1-4 Which of these statements is FALSE?

a The trend toward globalization means that we need to consider cultural contingencies of OB concepts

b Increasing workplace diversity can potentially

improve decision making and team performance on complex problems

c Information technology challenges traditional business logic regarding how employees interact and how organizations are configured

d An emerging trend in organizational behaviour is the increasing emphasis on ethical values and behaviour

e As telecommuting increases, corporate leaders

need to put more emphasis on evaluating employees for their face time.

1-5 Which of the following is a "secondary" category of

diversity?:

a Age

b Ethnicity

c Gender

d Income

e All of the above

1-6 More than half of the people who currently immigrate to Canada originate from:

a Asia

b The United States

c The United Kingdom

d South America

e Australia and New Zealand

1-7 Any job in which the individual does not have an explicit or implicit contract for long-term employment or the one in which minimum hours of work can vary in a non-systematic way is called:

a outsourcing

b telecommuting

c grafting

d a network structure

e contingent work

1-8 Cross functional teams that operate across space, time, and organizational boundaries with members who communicate mainly through electronic technologies are referred to as:

a network organization teams

b virtual teams.

c open systems

d independent teams

e knowledge management teams

1-9 Which of the following does NOT represent a belief that anchors organizational behaviour?

a OB should view organizations as open systems

b OB should assume that employees are more

effective in teams

c OB should draw on knowledge from other disciplines

d OB should rely on the scientific method to generate knowledge

e OB topics can be studied from multiple levels of analysis

1-10 Network organizations are more common today because:

a of increasing employability

b of increasing contingent work

c more firms are becoming closed systems

d organizations want to encourage telecommuting

e information technology makes it easier to connect organizations.

1-11 Which of the following is NOT a conceptual anchor in organizational behaviour?

a Employability anchor

b Multidisciplinary anchor

c Open systems anchor

d Multiple levels of analysis anchor

e Contingency anchor

1-12 Which of these phrases best reflects the contingency

approach?

a "Face time"

b "Open system"

c "The right thing to do"

d "Emerging employmant relationships"

e "It depends"

1-13 Organizational events are usually studied from which of these three common levels of analysis?

a Team, global, and organizational

b Contingency, universal, and systematic

c Acquisition, sharing, and use

d Team, individual, and organizational

e Virtual, real, and hypothetical

1-14 As part of the knowledge management process,

communities of practice:

a make it easier to measure intellectual capital

b improve knowledge use

c improve knowledge sharing.

d increase the risk of organizational memory loss

e help the organization to unlearn

1-15 OB scholars tend to view organizations as:

a Open systems.

b Closed systems

c Impermeable solid systems

d Nonsystems

e Subsystems

1-16 Which of the following specifically includes the

components of human, structural, and relational?

a Knowledge acquisition process

b Open systems

c The three stages of telecommuting

d Intellectual capital

e The three reasons for studying OB

1-17 Canadian Components Ltd has set up a series of online chat rooms where employees across the country can discuss specific topics of value to the organization This system is primarily an example of:

a organizational unlearning

b Knowledge sharing.

c Knowledge acquisition

d grafting

e Both 'c' and 'd'

True or False

1-1 Organizational behaviour is the study of what people think, feel, and do in and around organizations

True

False 1-2 The field of organizational behaviour applies mainly to people who hold management positions

True

False

1-3 An important implication of globalization is that

organizational behaviour can develop more universal theories with less concern about contingencies

True

False

1-4 Education is a secondary category of demographic

diversity

False 1-5 Replacing the job-for-life contract is a "new deal" called employability

True

False 1-6 Telecommuting and virtual teams are discussed as

characteristics of a changing work force

True

False

1-7 Teams are replacing individuals as the basic building blocks

of organizations

True

False 1-8 Anthropology has mainly helped us to understand

organizational culture, whereas political science contributed ideas regarding power and politics in organizations

False 1-9 The systematic research anchor states that a particular action may have different consequences in different situations

True

False

1-10 An open system exists independently of anything beyond its boundaries

True

False

1-11 Knowledge management is based on the idea that

organizations are closed systems

True

False

1-12 Successful organizations sometimes need to 'unlearn' knowledge that they have previously gained

True

False