Phone Etiquette made by Vladislav Bykov, teacher of English of MEI “Borskaya Secondary School” 2011 Calling on the Phone Courtesy is important in speaking over the phone Phone calls generally should not be made before o`clock in the morning or after 9.30 p.m / 10 p.m Try to avoid mealtimes A person should always be certain of the number he / she is dialing If you reach a wrong number, it is important to say “I am sorry, I dialed the wrong number” before hanging up After someone answers the phone, the caller should give his / her name When you talk on the phone remember: • your voice quality; • express yourself clearly Answering the Phone The correct way and the most proper to answer the telephone is “Hello” “Yes” is abrupt and a bit harsh When the telephone in the home is answered by someone you should say “May I speak to Mr or Mrs …?” If you must put the telephone down during the conversation, it gently, and when you hang up, it gently Do not slam the receiver down Links: Picture: http://www.mukachevo.net/Content/img/news/p_34379_1_gallerybig.jpg Template: http://kemschool94.ucoz.ru/load/1-1-0-21 Text: http://library.thinkquest.org/2993/phone.htm ...Calling on the Phone Courtesy is important in speaking over the phone Phone calls generally should not be made before o`clock in the morning... After someone answers the phone, the caller should give his / her name When you talk on the phone remember: • your voice quality; • express yourself clearly Answering the Phone The correct way and... answer the telephone is “Hello” “Yes” is abrupt and a bit harsh When the telephone in the home is answered by someone you should say “May I speak to Mr or Mrs …?” If you must put the telephone down