TÀI CHÍNH -MARKETING - Chuyên ngành: Mã 60340102 - TÀI CHÍNH -MARKETING - Chuyên ngành: Mã - i 1.1 1.2 TIÊU NGHIÊN 1.3 VÀ 1.3.1 VI NGHIÊN nghiên 1.3.2 PHÁP NGHIÊN 1.5 vi nghiên 1.4 Ý NGHIÊN 1.6 TÀI LÝ VÀ MÔ HÌNH NGHIÊN 2.1 2.2 CÁC LÝ 2.2.1 Các cách 2.2.2 Quan SÁNG lý sáng Amabile 10 o 10 2.3 CÁC Y U T NG T I S SÁNG T O C I LAO NG TRONG T CH C 13 14 16 Diliello,( 2009) 16 ii 17 2.4 19 19 19 20 21 22 23 2.4 23 25 27 27 27 3.3.THI T K THUY T NGHIÊN C U 28 31 31 32 – 32 33 33 34 35 35 36 40 iii – Phân tích EFA 40 47 48 49 4.5.1 K 49 50 h 52 56 .57 59 59 60 nhân viên 60 61 61 62 62 63 5.3 63 63 63 iv 11 15 16 Diliello (2009) 17 Hình 2.5: 18 Hình 2.6: 25 Hình 4.1: Mô hình nghi 48 Hình 54 Hình 4.3: 56 v 28 29 29 : 30 30 31 31 36 36 – 40 - 41 42 – 43 44 – 45 46 47 47 49 50 50 51 57 – tu 57 vi ANOVA Analysis of variance EFA Exploratory Factor Analysis KMO Kaiser – Meyer – Olkin Meansure of Sampling Adequacy PCA Principal Component Analysis DLNT TCCV TCST PCTD HTTC RCST ST vii 1.1 Walton, Liu, 2012) ngh 1.865 7.458 58.178 1.865 7.458 58.178 2.995 11.978 51.837 1.614 6.457 64.635 1.614 6.457 64.635 2.310 9.238 61.075 1.324 5.295 69.930 1.324 5.295 69.930 2.214 8.855 69.930 857 3.427 73.357 784 3.134 76.492 633 2.533 79.025 10 581 2.322 81.347 11 541 2.166 83.512 12 509 2.037 85.549 13 456 1.824 87.373 14 431 1.725 89.098 15 373 1.491 90.590 16 345 1.380 91.969 17 315 1.262 93.231 18 302 1.207 94.438 19 288 1.152 95.589 20 249 996 96.586 21 216 866 97.452 22 180 721 98.173 23 167 669 98.842 24 147 590 99.432 25 142 568 100.000 Extraction Method: Principal Component Analysis xxviii Component Matrixa Component DLNT1 572 DLNT2 605 DLNT3 627 DLNT4 DLNT5 528 TCCV1 678 TCCV2 720 TCCV3 666 TCCV4 653 TCST1 577 TCST2 637 TCST3 661 520 TCST5 561 594 TCST6 599 PCTD1 589 PCTD2 663 517 PCTD4 539 627 HTTC1 681 HTTC2 574 HTTC3 688 HTTC4 570 HTTC6 692 564 505 RCST1 749 RCST2 853 RCST3 731 Extraction Method: Principal Component Analysis a components extracted Rotated Component Matrixa Component DLNT1 788 DLNT2 751 DLNT3 645 DLNT4 DLNT5 777 TCCV1 741 TCCV2 820 TCCV3 845 TCCV4 791 TCST1 797 TCST2 677 TCST3 794 xxix TCST5 806 TCST6 611 PCTD1 701 PCTD2 754 PCTD4 830 HTTC1 783 HTTC2 639 HTTC3 735 HTTC4 856 HTTC6 781 RCST1 828 RCST2 888 RCST3 837 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization a Rotation converged in iterations Factor Analysis Descriptive Statistics DLNT1 Mean 3.77 Std Deviation 965 Analysis N 200 DLNT2 3.76 973 200 DLNT3 3.75 930 200 DLNT5 4.11 786 200 TCCV1 3.50 913 200 TCCV2 3.57 872 200 TCCV3 3.45 923 200 TCCV4 3.35 986 200 TCST1 3.58 921 200 TCST2 3.67 962 200 TCST3 3.31 963 200 TCST5 3.50 913 200 TCST6 3.65 906 200 PCTD1 3.18 1.055 200 PCTD2 3.33 972 200 PCTD4 3.51 1.002 200 HTTC1 3.75 873 200 HTTC2 3.54 934 200 HTTC3 3.46 912 200 HTTC4 3.66 865 200 HTTC6 3.74 938 200 RCST1 3.18 1.127 200 RCST2 2.96 1.153 200 RCST3 2.86 1.123 200 xxx Correlation Matrix DLNT Correlatio n DLNT DLNT DLNT TCCV TCCV TCCV TCCV TCST TCST TCST TCST TCST PCTD PCTD PCTD HTTC HTTC HTTC HTTC HTTC RCST RCST RCST DLNT 1.000 652 466 595 352 388 307 259 195 394 298 141 143 228 396 309 301 250 296 231 310 -.198 -.041 -.147 DLNT 652 1.000 643 520 310 344 282 355 317 419 363 202 229 209 295 229 349 320 401 285 337 -.099 156 -.069 DLNT 466 643 1.000 512 410 408 297 301 401 400 362 209 323 226 354 259 423 287 369 348 366 -.039 139 037 DLNT 595 520 512 1.000 340 412 289 277 284 365 303 158 200 104 258 263 280 162 235 208 270 -.044 061 -.034 TCCV 352 310 410 340 1.000 758 650 560 263 278 376 301 320 392 424 343 389 286 325 278 371 -.207 012 -.135 TCCV 388 344 408 412 758 1.000 761 675 344 325 375 316 411 353 364 278 418 308 377 249 393 -.219 -.045 -.121 TCCV 307 282 297 289 650 761 1.000 761 318 325 339 322 343 408 354 259 301 227 361 260 387 -.244 -.113 -.141 TCCV 259 355 301 277 560 675 761 1.000 264 361 395 331 374 374 326 256 289 301 392 164 400 -.223 -.026 -.067 TCST 195 317 401 284 263 344 318 264 1.000 476 680 616 483 255 279 133 324 180 303 341 294 -.112 -.009 -.006 TCST 394 419 400 365 278 325 325 361 476 1.000 608 536 455 336 416 358 296 272 378 191 276 -.206 -.090 002 TCST 298 363 362 303 376 375 339 395 680 608 1.000 650 474 312 372 301 301 296 333 282 324 -.239 -.065 -.047 TCST 141 202 209 158 301 316 322 331 616 536 650 1.000 502 303 271 217 257 333 289 195 283 -.236 -.136 -.101 TCST 143 229 323 200 320 411 343 374 483 455 474 502 1.000 402 312 258 327 390 358 290 340 -.200 -.087 -.080 PCTD 228 209 226 104 392 353 408 374 255 336 312 303 402 1.000 595 526 388 293 363 249 424 -.153 -.121 -.097 PCTD 396 295 354 258 424 364 354 326 279 416 372 271 312 595 1.000 654 452 337 484 317 437 -.213 -.063 -.021 PCTD 309 229 259 263 343 278 259 256 133 358 301 217 258 526 654 1.000 365 289 327 207 423 018 -.032 008 HTTC 301 349 423 280 389 418 301 289 324 296 301 257 327 388 452 365 1.000 481 567 639 772 -.139 -.041 -.094 HTTC 250 320 287 162 286 308 227 301 180 272 296 333 390 293 337 289 481 1.000 595 458 480 -.181 -.038 -.059 HTTC 296 401 369 235 325 377 361 392 303 378 333 289 358 363 484 327 567 595 1.000 649 582 -.220 -.105 -.063 HTTC 231 285 348 208 278 249 260 164 341 191 282 195 290 249 317 207 639 458 649 1.000 657 -.145 -.101 -.129 HTTC 310 337 366 270 371 393 387 400 294 276 324 283 340 424 437 423 772 480 582 657 1.000 -.118 -.006 -.032 RCST -.198 -.099 -.039 -.044 -.207 -.219 -.244 -.223 -.112 -.206 -.239 -.236 -.200 -.153 -.213 018 -.139 -.181 -.220 -.145 -.118 1.000 652 552 RCST -.041 156 139 061 012 -.045 -.113 -.026 -.009 -.090 -.065 -.136 -.087 -.121 -.063 -.032 -.041 -.038 -.105 -.101 -.006 652 1.000 635 RCST -.147 -.069 037 -.034 -.135 -.121 -.141 -.067 -.006 002 -.047 -.101 -.080 -.097 -.021 008 -.094 -.059 -.063 -.129 -.032 552 635 1.000 xxxi KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy Bartlett's Approx Test of ChiSphericity Square df 859 2846.124 276 Sig 0.000 Communalities DLNT1 Initial 1.000 Extraction 763 DLNT2 1.000 733 DLNT3 1.000 642 DLNT5 1.000 656 TCCV1 1.000 709 TCCV2 1.000 834 TCCV3 1.000 825 TCCV4 1.000 737 TCST1 1.000 725 TCST2 1.000 669 TCST3 1.000 747 TCST5 1.000 738 TCST6 1.000 545 PCTD1 1.000 676 PCTD2 1.000 761 PCTD4 1.000 780 HTTC1 1.000 727 HTTC2 1.000 509 HTTC3 1.000 676 HTTC4 1.000 769 HTTC6 1.000 746 RCST1 1.000 743 RCST2 1.000 815 RCST3 1.000 724 Extraction Method: Principal Component Analysis Total Variance Explained Componen Initial Eigenvalues % of Cumulative Variance % Total 8.353 34.805 34.805 Extraction Sums of Squared Loadings % of Cumulative Variance % Total 8.353 34.805 34.805 Rotation Sums of Squared Loadings % of Cumulative Variance % Total 3.491 14.546 14.546 2.324 9.683 44.488 2.324 9.683 44.488 3.196 13.316 27.863 1.899 7.912 52.400 1.899 7.912 52.400 3.140 13.083 40.946 1.747 7.281 59.681 1.747 7.281 59.681 2.879 11.998 52.944 1.609 6.705 66.387 1.609 6.705 66.387 2.302 9.591 62.535 xxxii 1.318 5.490 71.877 796 3.317 75.194 636 2.650 77.844 593 2.471 80.315 10 548 2.285 82.599 11 525 2.189 84.789 12 456 1.902 86.690 13 432 1.800 88.491 14 377 1.570 90.061 15 360 1.499 91.560 16 319 1.327 92.887 17 311 1.296 94.183 18 289 1.206 95.389 19 250 1.040 96.429 20 217 903 97.332 21 180 751 98.083 22 167 697 98.780 23 150 627 99.407 24 142 593 1.318 5.490 100.000 Extraction Method: Principal Component Analysis xxxiii 71.877 2.242 9.342 71.877 Component Matrixa Component DLNT1 567 DLNT2 602 DLNT3 623 DLNT5 519 TCCV1 674 TCCV2 717 TCCV3 666 TCCV4 652 TCST1 582 TCST2 640 TCST3 665 TCST5 567 TCST6 604 PCTD1 591 PCTD2 663 -.515 PCTD4 539 -.625 HTTC1 683 HTTC2 574 HTTC3 690 HTTC4 573 HTTC6 696 538 -.548 RCST1 759 RCST2 857 RCST3 744 Extraction Method: Principal Component Analysis a components extracted Rotated Component Matrixa Component DLNT1 807 DLNT2 789 DLNT3 665 DLNT5 770 TCCV1 750 TCCV2 829 TCCV3 853 TCCV4 795 TCST1 796 TCST2 650 TCST3 789 TCST5 819 xxxiv TCST6 617 PCTD1 700 PCTD2 759 PCTD4 835 HTTC1 778 HTTC2 650 HTTC3 732 HTTC4 853 HTTC6 773 RCST1 826 RCST2 887 RCST3 841 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization a Rotation converged in iterations Component Transformation Matrix Component 1 510 463 470 410 -.117 069 -.102 -.095 375 913 028 -.757 451 342 239 051 -.215 115 747 -.446 -.433 205 020 -.070 -.108 597 -.655 315 314 379 051 313 -.130 089 -.855 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization xxxv 351 Component Matrixa Component ST1 764 ST2 825 ST3 859 ST4 848 ST5 777 Extraction Method: Principal Component Analysis a components extracted Rotated Component Matrixa a Only one component was extracted The solution cannot be rotated xxxvi Correlations Correlations ST ST Pearson Correlation Sig (2-tailed) N DLNT Pearson Correlation 200 566** DLNT 566** TCCV 533** TCST 545** PCTD 502** HTTC 596** RCST -.279** 000 000 000 000 000 000 200 200 200 200 200 200 460** 438** 373** 452** -.034 000 000 000 000 637 200 200 200 200 200 477** 460** 452** -.167* 000 000 000 018 200 200 200 200 444** 456** -.156* 000 000 028 Sig (2-tailed) N 200 533** 460** 000 000 N TCST 200 Sig (2-tailed) TCCV 000 200 200 200 545** 438** 477** 000 000 000 Pearson Correlation Pearson Correlation Sig (2-tailed) N 200 200 200 200 200 200 373** 460** 444** 512** -.103 000 000 000 000 000 147 N 200 200 200 200 200 200 200 596** 452** 452** 456** 512** -.138 Sig (2-tailed) 000 000 000 000 000 N HTTC 200 502** Sig (2-tailed) PCTD 200 Pearson Correlation Pearson Correlation 052 200 200 200 200 200 -.034 -.167* -.156* -.103 -.138 Sig (2-tailed) 000 637 018 028 147 052 N RCST 200 -.279** 200 200 200 200 200 200 Pearson Correlation ** Correlation is significant at the 0.01 level (2-tailed) xxxvii 200 * Correlation is significant at the 0.05 level (2-tailed) REGRESSION /MISSING LISTWISE /STATISTICS COEFF OUTS R ANOVA COLLIN TOL CHANGE /CRITERIA=PIN(.05) POUT(.10) /NOORIGIN /DEPENDENT ST /METHOD=ENTER DLNT TCCV TCST PCTD HTTC RCST /SCATTERPLOT=(*ZRESID ,*ZPRED) /RESIDUALS DURBIN HISTOGRAM(ZRESID) NORMPROB(ZRESID) Variables Entered/Removeda Model Variables Entered RCST, DLNT, PCTD, TCST, TCCV, HTTCb Variables Removed a Dependent Variable: ST b All requested variables entered xxxviii Method Enter Model Summaryb Change Statistics Model R 757a R Square 573 Adjusted R Square 560 Std Error of the Estimate 51008 R Square Change 573 F Change 43.178 F 43.178 Sig .000b df1 df2 193 a Predictors: (Constant), RCST, DLNT, PCTD, TCST, TCCV, HTTC b Dependent Variable: ST ANOVAa Model Regression Residual Total Sum of Squares 67.405 df Mean Square 11.234 50.215 193 260 117.619 199 a Dependent Variable: ST b Predictors: (Constant), RCST, DLNT, PCTD, TCST, TCCV, HTTC Coefficientsa Unstandardized Coefficients Model B Standardized Coefficients (Constant) 649 Std Error 272 DLNT 273 059 TCCV 124 TCST Beta Collinearity Statistics t Sig .018 Tolerance 2.384 267 4.663 000 675 1.481 056 131 2.199 029 625 1.600 175 060 170 2.894 004 645 1.551 PCTD 106 052 119 2.025 044 644 1.552 HTTC 264 062 254 4.234 000 613 1.631 xxxix VIF Sig F Change 000 Durbin Watson 2.005 RCST -.137 038 -.175 -3.629 000 954 1.048 a Dependent Variable: ST Collinearity Diagnosticsa Eigenvalue 6.767 117 7.613 035 Model Condition Index 1.000 Variance Proportions (Constant) 00 DLNT 00 TCCV 00 TCST 00 PCTD 00 00 00 02 01 13.989 01 08 07 026 16.158 02 03 022 17.353 00 019 18.655 014 21.748 00 RCST 00 02 01 62 04 84 00 03 86 10 01 13 05 17 00 76 01 23 01 01 67 05 00 10 48 00 95 06 01 09 01 15 28 a Dependent Variable: ST Residuals Statisticsa Predicted Value Residual Std Predicted Value Std Residual Minimum 1.4088 Maximum 5.1305 Mean 3.6480 Std Deviation 58199 N -1.75526 1.32012 00000 50233 200 -3.847 2.547 000 1.000 200 -3.441 2.588 000 985 200 200 xl HTTC xli a Dependent Variable: ST xlii