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SUPPLY CHAIN AND FOOD PURCHASING PROCESS OF PURCHASING DEPARTMENT AT PREMIER VILLAGE DA NANG RESORT

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Tiêu đề Supply Chain And Food Purchasing Process Of Purchasing Department At Premier Village Da Nang Resort
Tác giả Phan Thi Thu Ngan
Người hướng dẫn Tran Dinh Long
Trường học University of Economics – Da Nang University
Chuyên ngành Business Administration
Thể loại Project
Năm xuất bản 2022
Thành phố Da Nang
Định dạng
Số trang 39
Dung lượng 3,21 MB

Cấu trúc

  • I. Company information (7)
    • 1. General information (7)
    • 2. History of formation and development (7)
    • 3. Core values (8)
    • 4. Organizational chart (0)
    • 5. The business field of the enterprise (10)
      • 5.1. Accommodation service (10)
      • 5.2. Food and Beverage service (11)
      • 5.3. Another service (13)
    • 6. Customers (14)
    • 7. Profit and Loss Statement (14)
    • 8. Giới thiệu về vị trí kiến tập và nhiệm vụ của TTS mua sắm (14)
      • 8.1. Introdution (14)
      • 8.2. Internship mission (15)
  • II. Overview of ST25 rice supply chain at Premier Village Danang (15)
    • 1. Supply chain graph (15)
    • 2. Components of the PVDR supply chain (15)
      • 1.1. Manufacture (15)
      • 1.2. Viet Hai Private Enterprise (16)
      • 1.3. Thang Long Goods Supply Company Limited - Da Nang Branch (17)
      • 1.4. Premier Village Danang Resort (18)
      • 1.5. Customers (19)
    • 3. The movement of flows (19)
      • 1.6. Material (Product) flow (19)
      • 1.7. Information flow (20)
      • 1.8. Financial flow (21)
  • III. In-depth research process (22)
    • 1. Introductions of PVDR resort's domestic food procurement process (22)
    • 2. Stages in the process of purchasing food items (23)
  • IV. Summary of practical lessons (29)
    • 2. Reality experience (29)
      • 2.1. Find new supplier and contact for price offers (29)
      • 2.2. Receiving and inspection of goods (30)
      • 2.3. Import and export Beverage Inventory (31)
      • 2.4. Inventory check at the end of the month (32)
      • 2.5. Access to MC Software (32)
      • 2.6. Building a good relationship with PVDR personnel (32)
    • 3. Lessons learned (33)
    • 4. Evaluate the level of completion of the set goals (33)

Nội dung

Company information

General information

Figure 1 Logo of Premier Village Danang Resort

Company name: SUNRISE Luxury Resort Villas Co., Ltd

Short name: Premier Village Resort

Address: 99 Vo Nguyen Giap, Bac My An, Ngu Hanh Son, Da Nang

Legal representative: Nguyen Thi Thanh Truc

Website: https://premier-village-danang.com/vi/

Premier Village Danang Resort, managed by Accor, is Vietnam's premier international-class resort, offering a prime beachfront location and stunning views The resort features luxurious accommodations, an outdoor infinity pool, and a private beach area, making it an ideal destination for family fun and relaxation in the heart of Da Nang city.

The resort features 111 elegantly designed pool villas, each offering stunning garden views and private access to the sea or ocean-facing vistas Ranging from one to four bedrooms, these modern accommodations include their own private swimming pools, ensuring a luxurious and tranquil getaway.

History of formation and development

Premier Village Danang Resort officially operated on June 10, 2015.

After 7 years since its official operation, Premier Village Resort has really achieved a lot of success and is growing more and more It can be seen that the name of this resort is at the top of the most luxurious 5-star resorts in Da Nang today.

Core values

“Quality”, “Class”, “Difference” are the core values that Sun Group has put on top throughout the journey of formation and development.

Directly managed by Accor (the third largest resort business group in the world), PVDR's organizational structure is created according to Accor's template and general rules.

Figure 2 Organization chart at Premier Village Danang Resort (Source: Premier

Village Danang Human Resources Department)

The General Manager who is fully responsible for all aspects related to the development and growth of a Resort has the following powers and duties:

- Directly develop and design programs, plans, and business strategies periodically over time for the Resort (Week/month/quarter/year).

- Take full responsibility for the resort's profit and loss issues, marketing and advertising strategies, business, and budget management of the Resort.

- Supervising, managing and tracking all activities and working results of departments and divisions, in order to ensure the smooth operation of the Resort.

- Receive and closely follow the business situation of the Resort.

- Develop standards for service quality provided Design specific programs to train, guide and improve the service quality of the Resort.

The accounting department plays a crucial role in managing the financial health of the resort by controlling fluctuations, optimizing costs, and mitigating risks Key responsibilities include invoicing customers, tracking accounts receivable, reconciling accounts, processing accounts payable, and budgeting Additionally, the department prepares periodic financial statements and conducts financial analysis, which aids in sourcing capital and monitoring revenue and expenditure This comprehensive oversight enables resort managers to gain insights into business activities and make informed, timely adjustments.

The Procurement Department, part of the Accounting division, is responsible for sourcing and purchasing all goods for the Resort, ensuring the best price and quality Its key duties include managing vendor relationships, negotiating contracts, and maintaining inventory levels to support the Resort's operations effectively.

- Search for potential supplier information

- Manage project orders, export POs to suppliers and store them on the system

- Quality control of incoming goods

- Handle accounting documents and procedures related to each order, communicate with accounting department to complete payment procedures.

The Human Resources Department plays a crucial role in managing the acquisition, training, and development of personnel at the Resort It is dedicated to fostering a fair and transparent internal system that enhances communication within the organization Additionally, the HR department serves as a progressive advocate, promoting competitiveness among various departments and employees to drive overall performance.

5 The business field of the enterprise

Currently, PVDR's business activities include:

- Additional services such as: spa, gym, conference organization, outdoor wedding party, taxi call for guests,

Figure 3 Inside a PVDR resort villa

This is the most basic activity of the resort that dominates other activities in the Resort, accounting for the largest proportion of PVDR's total revenue.

The resort, designed with a modern and luxurious model, offers stunning views of My Khe Beach, attracting both domestic and international guests In addition to its top-notch facilities, the well-trained staff at PVDR exudes a cheerful and welcoming spirit, ensuring an exceptional experience for all visitors The memorable slogan "Hello!" used during interactions leaves a lasting impression, consistently earning high praise in customer reviews on social media platforms.

Dining is a crucial aspect of the PVD resort, contributing significantly to its overall revenue, second only to travel services To ensure the success and growth of its catering business, PVD resort boasts a team of highly skilled chefs who have received excellent reviews from customers for their exceptional food service.

Restaurant and Bar system of the Resort:

Ca Chuon Co Seafood Restaurant features a modern and comfortable atmosphere with stunning sea views The menu specializes in fresh seafood, with ingredients sourced daily to ensure top quality Additionally, the restaurant offers personalized meal services and event catering for special occasions.

Figure 4 Ca Chuon Co Restaurant

Lemon Grass Restaurant is a must-visit for enthusiasts of Vietnamese, Asian, and exotic Western cuisine, offering a diverse menu that includes both traditional and premium international dishes The restaurant prides itself on delicious flavors expertly crafted by top chefs at Premier Village Danang Resort Guests can enjoy their meals in a choice of inviting indoor settings or relaxing poolside spaces.

 Nautica Beach Club: In the chain of resort restaurants at Premier Village

Nautica Beach Club in Danang is a must-visit destination for seafood lovers seeking a unique dining experience by the sea Guests can indulge in standout menu items like special sandwiches, chicken wings, and a variety of burgers, including chicken and beef options The Nautica bar also offers an enticing selection of Thermal Cocktails, ensuring a refreshing experience that visitors will not forget.

The additional service business plays a crucial role in boosting revenue and profitability for the Resort By enhancing customer satisfaction and extending the length of stay, it significantly elevates the overall guest experience Furthermore, these services contribute to the Resort's prestige, establishing it as a preferred destination for travelers.

On the resort premises, there are San Spa, Kids Club, Gym room and additional services such as: laundry, calling taxis for guests, organizing conferences,outdoor wedding parties,

Figure 7 Another service at PVDR

Resort customers are divided into 2 groups:

Resort visitors: Most of the Resort's customers will be resort visitors, they will use the services and facilities available at the Resort.

Investors: This is a group of people who have a great need for large profits in business, they learn the potential to invest and bring high profits for resort business.

Returning to operation after the first epidemic in 2022, the second quarter of

In 2022, the company achieved a total revenue of VND 50 billion, marking a 5% increase from 2021 This notable growth was driven by the performance of all departments, with significant contributions from the Marketing and F&B sectors.

8 Giới thiệu về vị trí kiến tập và nhiệm vụ của TTS mua sắm

The business field of the enterprise

Currently, PVDR's business activities include:

- Additional services such as: spa, gym, conference organization, outdoor wedding party, taxi call for guests,

Figure 3 Inside a PVDR resort villa

This is the most basic activity of the resort that dominates other activities in the Resort, accounting for the largest proportion of PVDR's total revenue.

The resort, designed with a modern and luxurious aesthetic and offering stunning views of My Khe beach, has captivated both domestic and international visitors Complementing its impressive facilities, the well-trained staff at PVDR exude a cheerful and welcoming spirit, ensuring guests enjoy an exceptional experience during their stay The memorable greeting of "Hello!" exchanged between staff and customers leaves a lasting impression, consistently earning high praise in reviews on social media platforms.

Dining is a crucial component of the PVD resort, contributing significantly to its overall revenue, second only to travel services To ensure the success and growth of its catering business, PVD resort boasts a highly skilled team of chefs who have received excellent reviews from customers for their exceptional food service.

Restaurant and Bar system of the Resort:

Ca Chuon Co Seafood Restaurant features a modern and comfortable ambiance with stunning sea views The menu is dedicated to fresh seafood, with ingredients sourced daily to ensure top-notch quality Additionally, the restaurant offers personalized meal services and event catering for private parties.

Figure 4 Ca Chuon Co Restaurant

Lemon Grass Restaurant is a must-visit for enthusiasts of Vietnamese, Asian, and exotic Western cuisine, offering a diverse menu that includes both traditional and international premium dishes Guests can savor delicious flavors expertly crafted by top chefs at Premier Village Danang Resort Additionally, Lemon Grass provides a choice of inviting indoor and poolside dining spaces for a delightful culinary experience.

 Nautica Beach Club: In the chain of resort restaurants at Premier Village

Nautica Beach Club in Danang is a must-visit destination for seafood lovers seeking a unique dining experience by the sea Guests can indulge in standout menu items like special sandwiches, chicken wings, and delicious chicken or beef burgers Additionally, the Nautica bar offers a variety of flavorful Thermal Cocktails, ensuring a refreshing experience for all visitors.

Enhancing additional service offerings is crucial for resorts as it boosts revenue and profit, extends guest stays, elevates customer satisfaction, and enhances the resort's prestige.

On the resort premises, there are San Spa, Kids Club, Gym room and additional services such as: laundry, calling taxis for guests, organizing conferences,outdoor wedding parties,

Figure 7 Another service at PVDR

Customers

Resort customers are divided into 2 groups:

Resort visitors: Most of the Resort's customers will be resort visitors, they will use the services and facilities available at the Resort.

Investors: This is a group of people who have a great need for large profits in business, they learn the potential to invest and bring high profits for resort business.

Profit and Loss Statement

Returning to operation after the first epidemic in 2022, the second quarter of

In 2022, the company achieved a remarkable total revenue of VND 50 billion, reflecting a 5% increase compared to 2021 This growth was driven by the strong performance across all departments, with notable contributions from the Marketing and F&B sectors.

Giới thiệu về vị trí kiến tập và nhiệm vụ của TTS mua sắm

Internship period: From July 11, 2022 to September 11, 2022.

Supervisor: Van Phu Phung (Mr Phung).

 Support finding new sources of goods and suppliers.

 Support to deploy purchasing according to plan to ensure adequate and timely supply of goods.

 Check the quality of delivered goods and report to the supplier in case of unsatisfactory goods.

 Support to collect and store fully, accurately and scientifically all records and documents related to the purchasing process of the purchasing department.

 Support to gather documents and documents for approval, delivery and receipt of documents between departments, divisions in the company and units in the Group.

 Support other tasks as assigned by supervisor.

Overview of ST25 rice supply chain at Premier Village Danang

Supply chain graph

Figure 8 ST25 rice supply chain graph

Components of the PVDR supply chain

ST25 rice, renowned as Soc Trang fragrant rice, is the culmination of two decades of research by engineer Ho Quang Cua This premium variety represents the latest advancement in the esteemed fragrant rice lineage, boasting exceptional qualities that set it apart in the market.

ST25 Rice Factory with rice production process with advanced and modern European technology produces beautiful, clean and high-quality rice grains.

We adhere to strict organic production principles to ensure the cultivation of clean and high-quality ST25 rice seeds, starting from careful seed selection to planting The comprehensive production process encompasses essential steps such as drying, shelling, preserving, and packaging, all aimed at maintaining the integrity and safety of the seeds.

Viet Hai Private Enterprise serves as a vital distribution intermediary in the ST25 rice supply chain, facilitating the delivery of high-quality rice products from producers directly to the market and customers, including the Premier Village Danang Resort.

Viet Hai is a leading wholesaler in Da Nang City, Vietnam, specializing in the purchase and sale of Asian and European spices, specifically prepackaged foods, tailored for restaurants and hotels Located at 261 Tran Phu, Phuoc Ninh Ward, Hai Chau District, Viet Hai is committed to providing high-quality products to enhance culinary experiences.

Figure 9 Delivery transport of Viet Hai Private Enterprise

1.3 Thang Long Goods Supply Company Limited - Da Nang Branch

Thang Long Commodity Supply Company Limited (TLS), part of Sun Group's supply block (SSC), manages food and decentralized shopping orders exceeding 5 million VND (VAT excluded) Upon receiving purchase orders (POs) from PVDR, TLS takes charge of ordering from suppliers on behalf of PVDR Once these orders are approved, TLS coordinates with suppliers for timely preparation and delivery.

Hình 10 PO and bill of Viet Hai Private Enterprise

PVDR serves as the final link in the supply chain, focused on transforming input products into exquisite dishes for its customers The company prioritizes sourcing from reputable suppliers renowned for their exceptional service and high-quality offerings To maintain consistent quality, all incoming goods undergo meticulous inspections, assessing factors such as packaging, quality, and moisture content, ensuring that the rice retains its premium standard.

After being delivered to PVDR's receiving area, Mr Hoai (Storekeeper) will sign the delivery note and transfer the rice goods to the Food Dry Inventory.

Figure 11 Picture of ST25 rice at Receiving hall

ST25 Rice is primarily enjoyed by resort tourists who savor dishes made from this premium rice at PVDR Popular offerings include Yangzhou fried rice, curry rice, and white rice served with a variety of accompaniments, showcasing the versatility and quality of ST25 Rice in culinary experiences.

The movement of flows

Figure 12 The movement of material flow

Movement from supplier (Viet Hai Private Enterprise) to Premier VillageDanang:

The Procurement department initiates the process by creating a Purchasing Order (P/O) and submitting it to TLS for approval Once approved, the P/O is forwarded to the Viet Hai supplier After Viet Hai fulfills the product requirements outlined in the P/O, it will then be sent to PVDR, aligned with the expected delivery date specified in the order.

However, for defective products (perforated packaging, improperly packed, moldy rice, etc.), PVDR will not accept the item and return it to the supplier to be exchanged as required.

Downstream from Premier Village Danang to customers:

After ensuring that the ST25 Rice meets the required quality standards, it is designated as a specialty food item for tourists This premium rice is then forwarded to the F&B Ca Chuon department, where chefs skillfully prepare it into exquisite dishes for the resort's catering services, enhancing the dining experience for guests.

The flow of information is a two-way process, beginning with customers, such as when they place advance food orders for an outdoor wedding party This initial input serves as the foundation for determining demand among various stakeholders, who then exchange specific information with one another.

Khách hàng ↔ Premier Village Đà Nẵng: - Information about the price of resort packages and services provided by PVDR

- Information about the need to use

Figure 13 The movement of information flow services

Information is exchanged via: Email, PVDR switchboard phone, social networking sites Facebook, Instagram.

Premier Village Đà Nẵng ↔ Công ty

TNHH Cung ứng hàng hóa Thăng Long

Information is exchanged via: Email, phone.

Premier Village Danang Resort ↔ Viet

- Information about the price list

- Information on P/O (Item name, quantity, unit price, delivery location, delivery date, )

The information is exchanged via: Email, Zalo, phone.

Figure 14 The movement of financial flow

Financial flow represents the movement of funds from customers to suppliers Customers pay for accommodation and services provided by PVDR, utilizing either cash or credit cards for transactions Subsequently, PVDR's accounting department manages payments, either by paying suppliers in advance or processing payments at a later date.

In-depth research process

Introductions of PVDR resort's domestic food procurement process

 PVDR will fulfill the orders:

 Orders with invoices (excluding VAT) < 5 million VND

 Thang Long will fulfill the orders:

 Orders with invoices (VAT not included) 5 million VND

 Buy goods with simple and quick installation

At PVD, domestic goods are categorized into two groups: non-food items with an invoice value under 5 million VND, and food orders along with non-food goods that exceed an invoice value of 5 million VND.

For purchases exceeding 5 million in invoice value, including food orders, the Resort will issue a purchase order to Thang Long Goods Supply Company Limited (TLS), which will act as the purchasing representative for PVD For items valued at less than 5 million, PVD will directly contact suppliers for procurement.

Figure 15 The process of buying domestic food at PVDR

Stages in the process of purchasing food items

Food orders must be purchased through Thang Long Goods Supply Company Limited (TLS).

When departments require procurement, they generate Purchase Requisitions (PRs) and forward them to the procurement department for review and approval by the appropriate authorities.

 The set needs to purchase goods: Perform PR creation on MC (Oracle Hospitality Material Control) software according to each appropriate product code.

The Procurement Department is responsible for sending Purchase Requests (PR) to the appropriate authorities for approval For food items, it is essential that the PR receives approval from both the chef, Mr Le Thanh Nam, and the head of the procurement department, Ms Phuong Loan.

 PR after approval: Procurement department transfers to TLS to carry out the procurement.

At this stage, the purchasing department must communicate clearly about the specifics of the item being ordered, including size, quantity, packaging requirements, and product identification details This ensures accurate orders and minimizes the risk of errors that can lead to wasted time and resources due to incorrect deliveries.

Figure 17 Home screen of Oracle Hospitality Materials Control

Stage 2: Find new supplier and contact for price offers

Upon receiving PR approval, Thang Long will take over from PVDR in sourcing quotes and suppliers They will compile this information and forward it to PVDR's procurement department for the selection of the most suitable suppliers The evaluation of quotations will focus on several key criteria, including quality, product specifications, pricing, and anticipated delivery timelines.

The Resort frequently sources goods from a diverse range of suppliers, including Mega MM, Anh Yen, Dat Phu Nguyen, Asia Fine Food, Tu Anh Thu, Hien Lien, Van Long Tuyet, An Nam, Dai Tan Viet, Gia Truong Phuc Da Thanh, Chau Cam Ky, ATLAS, Classic Fine Food, Viet Hai, Hieu Nha, Xuong Huong, Hoai Giang Xanh, Genki, Dac Vinh, and Nguyen Uyen Bao.

Upon receiving university and supplier information from TLS, the procurement department will generate a purchase order (PO) and submit it for approval to the relevant authorities Once the PO is approved, it will be created in the MC software using the appropriate PO code.

Figure 18 Example of Purchase Order

Stage 3: Make an order (Send PO)

After the approval of the purchase order (PO), the procurement department forwards it directly to the suppliers for the purchase In the case of food universities, the procurement team not only sends the PO to the suppliers but also shares the details with Sungroup's supply department, TLS, for tracking purposes via email.

The procurement department utilizes the purchase order (PO) and the order list to monitor project orders and update their status as needed For instance, if a supplier indicates that they can only deliver 50% of the goods by the previously agreed delivery date due to insufficient stock, the remaining items will be supplied once the supplier has adequate inventory.

For contracts requiring advance payments, PVDR provides funds to SUPPLIERS as per the agreed terms Universities that do not require an advance can proceed directly to step 4 of the process.

Stage 4: Receiving and inspection of goods

Upon delivery of goods to the Resort, the procurement department verifies the quantity and quality of the items, ensuring that dry food packaging meets specifications and frozen items are stored at the correct temperatures A material criteria document is issued and signed to confirm the actual delivery quantity Concurrently, representatives from the F&B, Canteen, or relevant ordering department are contacted to inspect the goods at the receiving hall, sign off on the delivery, and transfer the items to the food warehouses The completed documentation must include signatures from the shipper, consignee, ordering department, purchasing manager, and executive chef to ensure accountability.

 In case the goods meet the requirements: the consignee and the representative of the purchasing department sign the PO to store and sign the delivery record for the supplier.

If goods are found to be unsatisfactory upon inspection—due to damage, mold, incorrect packaging, excessive temperature for frozen items, compromised quality, or nearing expiry (more than two-thirds of the shelf life from the production date)—the procurement department will document the issues, return the items to the suppliers, and notify TLS via email.

Upon finalizing the receipt of goods and obtaining all necessary signatures on the purchase order (PO), the procurement department collaborates with the Cost Controller to compile essential documents, including the signed PO and invoices These documents, along with the purchase orders received from suppliers, are then forwarded to the accounting department This process enables the preparation of a comprehensive report to be submitted to the company at the start of the following month, allowing Thang Long to verify and analyze payment data effectively.

PVDR's accounting department will pay debts to Thang Long, then Thang Long will make payments to suppliers based on the payment commitment between Thang Long and SUPPLIERS.

Special case (Debt PO supplier):

When urgent items are needed for timely customer service, the kitchen department promptly contacts the purchasing department to place orders with existing suppliers The purchasing team then communicates with the customer, offering urgent delivery options while providing a report on purchase order debts, assuring that payment will be made later.

After the goods are delivered, there will be a document that is the supplier's delivery invoice noted as "Debit PO" In order for the kitchen department not to forget the

To ensure timely payment for the purchase order (PO), the consignee should photograph the invoice along with the received goods and send it to the kitchen department This process helps the kitchen department keep track of payments related to the PO.

PO to pay the debt, it will be sent to the supplier Usually the items that need to be urgently will be vegetables, fresh meat and seafood.

Figure 20 Dept PO for Chau Cam Ky supplier

Summary of practical lessons

Reality experience

2.1 Find new supplier and contact for price offers

My initial task assigned by Mr Phung, my supervisor, involved locating a quote, which served as an introduction to the business and the shopping room This experience allowed me to familiarize myself with identifying potential suppliers and comparing prices according to established supplier selection criteria.

Figure 21 Price offer from Phong Vu supplier

2.2 Receiving and inspection of goods

The receipt and inspection of goods is a straightforward process that requires the consignee to possess keen observational skills This crucial task in the purchasing process demands careful counting of the goods; any discrepancies found after receipt primarily fall under the consignee's responsibility Before storing the items in the warehouse, it is essential to meticulously check both the quantity and quality, sign the Purchase Order (PO), and subsequently transfer the PO along with the supplier's purchase invoice to the ordering department's representative for signature Additionally, the PO must be signed by both the shipper and the consignee representative from the resort.

Figure 22 Receiving gas at Nautica Beach Club gas depot

2.3 Import and export Beverage Inventory

Upon receiving goods such as canned water, beer, glass bottled drinks, 10L Waterman water, and wine, they will be stored in the warehouse It is essential to accurately record the quantity in the Stock Card's Received column and ensure that the total amount matches the actual quantity entered in the Balance column.

When food and beverage restaurant departments require supplies, they submit an Issues Request I then process the request by releasing the appropriate items from the warehouse, ensuring the correct item names and quantities are provided, and subsequently update the Stock Card to reflect these changes.

Figure 23 Stock Card at Beverage inventory

2.4 Inventory check at the end of the month

PVDR conducts a monthly inventory check at the end of each month, with responsibilities assigned to interns, cost controllers, and warehousekeepers for each warehouse.

As a student, practicing with the Materials Control (MC) software is invaluable, as it enhances my understanding of the business management system and the performance of each order Guided by the instructions from my colleagues in the purchasing department, I learned to navigate the MC software by checking the diary and documenting the necessary information in my notebook.

PO, view POR, view Transfer.

2.6 Building a good relationship with PVDR personnel

During my internship at PVDR, I have been exposed to many brothers and sisters from different parts of the Resort Especially, after participating in the staff party

Attending the "Heartists Gathering" and celebrating birthday parties for colleagues in the shopping room has allowed me to witness the dedication of our team and engage with numerous employees This experience has not only strengthened my professional connections but also enhanced my communication skills as I network with new individuals.

Lessons learned

During my practical experience at PVDR as a procurement officer, I learned several crucial lessons First, maintaining proper record-keeping documents is essential, as lost documents can hinder TLS from processing payments Second, it is vital to thoroughly check received goods; if an item is missing and the consignee signs a full delivery receipt, SUPPLIERS may not compensate for any damages Lastly, all communications must be conducted via email, as these messages serve as proof for any discrepancies For instance, if a shopper specifies refrigerator details via email but receives the wrong item, they can use the email as evidence to report the issue to SUPPLIERS for resolution.

Evaluate the level of completion of the set goals

KT1 Describe the supply chain for domestic products of the Resort

- Participating in receiving daily items for the Resort at the reception hall.

– Learn the process of purchasing domestic food items at PVDR.

– Find out the resort's regular shopping list.

– Find out supplier information to complete the supply chain.

– Ms Loan (Purchasing Manager) answered about ST25 rice supplier.

KT2 Analyze shopping activities at Resort

– Learn about the purchasing process of Sungroup and Premier Village Danang Resort.

– Looking for new sources of goods, contact for a price list and send it to Mr Phung.

KT3 Understand the process of importing and exporting goods

– Visiting food warehouse, bottled water storage, cold storage and technical warehouse.

– Support Mr Hoai to arrange the goods in the right position and update the inventory of each item in the warehouse.

– Participating in checking and exporting warehouses with Mr. Hoai.

KN1 Read and understand documents related to goods

– Find out the content of purchase orders (PO), value-added invoices, read sales contracts for items of great value.

To assist Ms Thuy in the Accounting department, please issue a value-added invoice and ensure that the payment code and payment date are accurately filled in the Bank Payment Voucher along with the payment authorization.

In July 2022, we systematically organized payment vouchers by meticulously reviewing each payment order, VAT invoices, purchase orders, advance request forms, delivery receipts, delivery notes, supplier price offer notices, and bank payment vouchers.

– Make a contract to repair Buggy and send it to Mr Phung, update the order progress with an Excel file.

- Manage supplier information on Excel file.

KN3 Proficient in using the

– Mr Phung guides the operations of adding/updating order codes on the Resort's MC software.

– Recording the import diary (recording the item name, quantity, supplier name, phone number, business address Date and time of receipt of goods)

TĐ1 Build a serious working spirit and be willing to

Meet – Take notes of questions to ask the brothers and sisters in the learn and absorb new knowledge expectations shopping room.

– Join the meeting with Ms An – Financial Controller/General Manager and all members of the procurement department to discuss the work plan for August 2022

TĐ2 Comply with the rules and requirements of the business

– Join the internship at the unit on time, always wear the uniform and nametag when going to practice at the company.

TĐ3 Build a good relationship with the employee at the company

– Join the Heartists Gathering event with the entire staff of theResort.

1 Website Premier Village Danang Resort - https://premier-village-danang.com/vi/

2 Sungroup internal documents – Purchasing process (Code: SSC-QT01)

The resort business is experiencing significant growth, particularly as Da Nang's tourism sector recovers from the impacts of a prolonged epidemic With improving living standards, there is a rising demand for tourism, entertainment, and relaxation To meet this demand, effective procurement activities are essential for ensuring a steady supply of goods that support continuous service delivery in resorts, ultimately enhancing customer satisfaction.

During my internship at Premier Village Danang Resort, I gained invaluable experiences and practical skills that surpassed my university education Working in a world-class 5-star resort allowed me to apply my academic knowledge in a real-world setting I am particularly grateful for the enthusiastic support from my supervisors, Mr Tran Dinh Long and Mr Phung, as well as the dedicated staff in the shopping department, who greatly enhanced my learning experience.

I was able to catch up with work and work pressure in a timely manner.

Throughout my internship, I encountered numerous unexpected challenges and lacked substantial practical experience, which may have led to some shortcomings in my article I welcome feedback and suggestions from both the shopping staff and my teachers, as I am eager to learn and enhance my skills for future opportunities.

This report outlines my practical experiences and insights gained during my internship at Premier Village Danang Resort I extend my gratitude to SUNRISE Luxury Villas Co., Ltd and my colleagues for their invaluable support throughout this journey Special thanks to Mr Tran Dinh Long for his assistance in successfully completing my supply chain project report titled "Research on the Supply Chain and Food Purchase Process."

OF THE SHOPPING Department AT PREMIER VILLAGE DA NANG RESORT”.

Ngày đăng: 05/10/2022, 23:20

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