... Binh Phuoc, Vung Tau, Ha Noi, etc. Therefore, they usually call to the office and demand to talk with their counselors or C.O (case officers). The company’s call center has fifteen extensions. ... hours of the first day. I had made a lot of mistakes in transferring the calls, and I dealt with the call center slowly. ã Strict customers. Some customers insisted to get the phone number of ... their products, I would politely refuse and told them send all the information via email. ã Time management skill. I was asked to take all of the calls perfectly, so I should quickly get the...
Ngày tải lên: 05/04/2013, 22:29
... understand them. Kate: Do you like studying English? Nga: Oh, yes. It’s an interesting language and it’s very useful and I can talk to people from all over the world and I can understand the words of ... (8) them. Kate: Do you like studying English? Nga: Oh, yes. It’s an interesting (9) and it’s very useful; and I can talk to people from all over the world and I can understand the words of my ... she often has bad marks in listening test. B. Because people talk very quickly and she can’t understand them. C. Because she never likes listening skill. Key: B * Choose the best answer for the...
Ngày tải lên: 17/10/2013, 20:11
Tài liệu The OSI Model: Understanding the Seven Layers of Computer Networks ppt
... com- bination of the two. The nature of these stacks is that the lower layers do their work in hardware or firmware (software that runs on specific hardware chips) while the higher layers work in software. The ... support the layers above it and offers services to the layers below it. The three lowest layers focus on passing traffic through the network to an end system. The top four layers come into play in the ... functions of only the transport layer of the OSI model. The TCP/IP process layer, when used with TCP, provides the functions of the OSI model’s presentation and application layers (6 and 7). When the...
Ngày tải lên: 24/01/2014, 09:20
Tài liệu The Committee on the Elimination of All Forms of Discrimination against Women (CEDAW) docx
... supplement the periodic report of the government of Brazil to the Committee on the Elimination of Discrimination against Women (CEDAW Committee). The Center for Reproductive Rights (the Center), ... hopes to further the work of the Committee by providing information concerning the rights protected in CEDAW. This letter highlights areas of concern related to the status of the reproductive ... safe motherhood and emergency obstetric services and they should allocate to these services the maximum extent of available resources.” 10 We would like to direct the attention of the Committee...
Ngày tải lên: 13/02/2014, 06:20
Tài liệu All the Days of My Life: An Autobiography pdf
... until finally a specially called meeting of the Cabinet, decided in a kind of half-and-half way, in favor of the Queen retaining the Ladies of her Bedchamber, there being a precedent in the case of ... of one was in the post office, the father of the other a supervisor in the excise, and the third girl was called "Peel," and was, or thought she was, a connection of the Peel family. ... all passers-by of the presence of death in the house, and also to assure them, of the faith of the living in the resurrection, and in eternal life. On the third day after his death, the funeral...
Ngày tải lên: 18/02/2014, 09:20
Brand failures the truth about the 100 biggest branding mistakes of all times
... more often than not, when brands struggle or fail it is usually down to a distorted perception of either the brand, the competition or the market. This altered view is a result of one of the ... pitfalls, rather than for the sake of schadenfreude, that the following classic failures are explored in some depth. 36 Brand failures up with the idea of a ‘social interface’ called Bob. The ... ultimately why all brands fail. Something happens to break the bond between the customer and the brand. This is not always the fault of the company, as some things really are beyond their immediate...
Ngày tải lên: 23/02/2014, 19:25
PRACTICAL TAXIDERMY A MANUAL OF INSTRUCTION TO THE AMATEUR IN COLLECTING, PRESERVING, AND SETTING UP NATURAL HISTORY SPECIMENS OF ALL KINDS doc
... the scribe, marks upon the left side of the body, as it lies on the ground, the extent of the incision which is to be made; then another, who is called the dissector, cuts open as much of the ... nearest the birdcatcher, at the intersection of the top line. Eight pegs are used, made of hard wood, generally ash, four of which are called the "chief pegs." The whole of the pegs ... found together, the skin over the head of one being stitched to that over the feet of another; but those of the great are contained in cases hollowed out of a piece of savin wood. The bodies...
Ngày tải lên: 06/03/2014, 13:20
Báo cáo khoa học: Relationship between functional activity and protein stability in the presence of all classes of stabilizing osmolytes ppt
... k cat ⁄ K m values of all the reactions in the pres- ence and absence of all classes of osmolytes. It can be Fig. 1. Effect of osmolytes on enzyme kinetic parameters. Plot of Dk cat of RNase-A versus ... those in the absence of sugars, i.e. K m is decreased. On the other hand, this change in conformation results in a decrease in k cat , the turnover number of the enzyme in the pres- ence of sugars, ... published elsewhere. We have therefore measured the thermodynamic parameters of RNase-A in the presence of these amino acids and amino acid derivatives, and values of DG D °, measured in triplicate,...
Ngày tải lên: 07/03/2014, 00:20
A New Map of Hollywood: The Production and Distribution of American Motion Pictures pot
... partially in P ORTER, 2001), I shall be brief in what follows. The key elements of the Hollywood productionthe one tier and partially in the other, and others move erratically in and out of the ... possible outcomes, the degree imports grew to the point where they represented fully of concentration in the distribution segment of the two-thirds of all the films released in the US (SCHATZ, industry ... majors and their cohorts of allied firms on the one hand; and (2) the mass of independent production companies on the other. Fourth, I reaffirm the continuing tremendous agglomerative attraction of Hollywood...
Ngày tải lên: 07/03/2014, 15:20
Quick Facts about Programs of All-Inclusive Care for the Elderly (PACE) pptx
... living in the community. A team of health care professionals will give you the coordinated care you need. These professionals are also experts in working with older people. They will work together ... care and services in the home, the community, and the PACE center. They have contracts with many specialists and other providers in the community to make sure that you get the care you need. Many ... most effective plan of care. PACE provides all the care and services covered by Medicare and Medicaid, as authorized by the health care team. They also cover additional medically-necessary care and...
Ngày tải lên: 14/03/2014, 20:20
The great book of best quotes of all time - Abhi Shamar
... crossing the river. You can fool some of the people all of the time, and all of the people some of the time, but you can not fool all of the people all of the time. Nobody has ever expected me ... Aurobindo " ;The Bhagavad-Gita is an empire of thought and in its philosophical teachings Krishna has all the attributes of the full-edged montheistic deity and at the same time the attributes of the ... ones, so when the body is worn out a new one is acquired by the Self, who lives within. Out of compassion I destroy the darkness of their ignorance. From within them I light the lamp of wisdom...
Ngày tải lên: 18/03/2014, 09:33
hack the stack - using snort & ethereal to master the 8 layers of an insecure network
Ngày tải lên: 25/03/2014, 11:19
The 100 Best Business Books of All Time: What They Say, Why They Matter, and How They Can Help You
Ngày tải lên: 03/04/2014, 17:50
the emperor of all maladies - a biography of cancer - s. mukherjee (scribner, 2010) [ecv] ww
Ngày tải lên: 03/05/2014, 19:11
the nintendo wii pocket guide all the secrets of the nintendo wii, pocket sized
Ngày tải lên: 01/06/2014, 10:58
Báo cáo toán học: "Products of all elements in a loop and a framework for non-associative analogues of the Hall-Paige conjecture" potx
Ngày tải lên: 07/08/2014, 21:21
Báo cáo toán học: "The excessive [3]-index of all graphs" ppsx
Ngày tải lên: 08/08/2014, 01:20