OVERVIEW OF SUPER ENGLISH NATIONAL EDCATION
General information about Super English National Education Company Limited
1.1.1 Information about Super English National Education Company Limited
Image 1 Logo of Super English National Education Company Limited
Super English National Education Company Limited specializes in English language education, dedicated to effectively training and guiding young Vietnamese learners The academy excels in enhancing communication skills and preparing students for international certifications like TOEIC The company fosters a vibrant, youthful, and professional atmosphere for its employees, emphasizing a friendly environment characterized by responsibility and enthusiasm towards student success.
Business name: Super English National Education Company Limited Date of establishment: 09/01/2018
Product: English education Tax code: 0108123977 Head office: 3A Mai Dich, Cau Giay District, Hanoi
The internship report details my experience at Super English National Education Company Limited During my time there, I gained valuable insights into the educational industry and developed essential skills in teaching and communication The company’s commitment to high-quality English language instruction provided me with a supportive environment to enhance my professional growth Overall, this internship was a significant step in my career, allowing me to apply theoretical knowledge in a practical setting and prepare for future opportunities in education.
Legal representative: Mr Nguyen Van Chien Facilities:
3A Mai Dich, Cau Giay District, Hanoi
116 Chua Lang, Dong Da District, Hanoi
63 Xuan La, Tay Ho, Hanoi Website: http://anhngusuperenglish.edu.vn/
Fanpage: https://www.facebook.com/anhngusuperenglish.edu.vn Email: superenglishhn@gmail.com
1.1.2 The foundation and development of Super English National Education Company Limited
Founded in 2018, Super English National Education Company Limited is a leading provider of English language training in Vietnam, focusing on essential communication skills such as listening, speaking, reading, writing, pronunciation, grammar, and vocabulary With a commitment to dedication, sincerity, and responsibility, Super English empowers thousands of students by offering specialized training in TOEIC test preparation, English communication, and university exam preparation The company provides flexible learning options through offline, online, and book classes, fostering confidence in English proficiency among its learners.
Super English is rapidly expanding, driven by a team of young, dynamic professionals and passionate leadership Committed to supporting students in mastering English, the organization embraces the slogan: “Build your English, build your success.”
Super English aims to be the leading English education system in Vietnam, focusing not only on imparting English knowledge but also on fostering a passion for the language This commitment to excellence and inspiration makes Super English a highly trusted choice for learners.
The internship report for Super English National Education Company Limited highlights the valuable experiences gained during the internship It emphasizes the company's commitment to enhancing English language education and the practical skills developed by interns The report details various tasks and responsibilities undertaken, showcasing the supportive learning environment provided by the organization Overall, the internship served as a significant opportunity for professional growth and understanding of the educational sector.
- Design the learning path to suit the needs and conditions of each student with a variety of academic programs from basic to advanced to ensure the most effective learning outcomes
- Provide students with soft skills training courses and career guidance counseling, to help students best prepare not only for their studies but also for their future lives
Empower students with exceptional academic English skills by consistently implementing diverse and effective teaching methods tailored to each proficiency level, while regularly updating the curriculum, adapting test standards, and integrating modern e-learning systems.
In an optimal learning environment, the curriculum is tailored to match each student's age and proficiency level, while facilities adhere to the highest educational standards Additionally, instructors are meticulously chosen for their proven teaching achievements and possess esteemed degrees and international certifications.
- Dedication: Company put dedicated teaching on the first, put students at the center of the training process Take the student's development as a measure to evaluate the effectiveness
- Satisfaction: The convenient connection the training process between students, lecturers, parents as well as staff, management of the system
1.1.4 Products of Super English National Education Company Limited
Super English is a premier communication English training company that employs the unique B.E.S.T English method Our highly qualified teachers, who possess exceptional professional competence, are dedicated to delivering education that meets international standards.
At Athena, students benefit from innovative and efficient teaching methods delivered by experienced English instructors The school's commitment to heartfelt teaching ensures that students receive a quality education tailored to their needs.
The Super English National Education Company Limited prioritizes the quality of teaching and learning in its operations As a key player in the educational sector, the company is dedicated to providing exceptional educational experiences and fostering a conducive learning environment.
English Fluency in eight months
The B.E.S.T English method is a recently developed teaching approach that has quickly gained traction This program is structured into three distinct periods: the first lasts approximately three months, focusing on pronunciation improvement with Vietnamese teachers using the IPA; the second period, also around three months, emphasizes consolidating English grammar and vocabulary; and the third period offers advanced practice with native teachers The company guarantees a refund of tuition fees for students who do not achieve fluency in English, demonstrating their commitment to student success Hundreds of students have successfully completed the program and can now speak English fluently.
Image 2 Teachers and staff at Super English
The internship report highlights the experiences and learning outcomes from my time at Super English National Education Company Limited During my internship, I engaged in various educational activities and gained valuable insights into the company's operations This experience enhanced my teaching skills and provided a deeper understanding of the education sector Overall, my time at Super English was instrumental in my professional development and prepared me for future challenges in the field of education.
Target will be determined depending on an input test, anyone who gets a score lower than 450 will choose 450 TOEIC Class while anyone who gets score higher than
The 650 TOEIC Class offers a range of options for students, featuring group courses that consist of around 24 lessons, each lasting 2 hours In addition to group instruction, one-to-one teaching is available, which is popular both online and in-person This personalized approach allows for greater collaboration between students and teachers, fostering active participation and encouraging students to take a more self-directed role in their learning.
At Super English, students can explore diverse English learning methods, transitioning seamlessly from offline to online courses Our streamlined and compact teaching approach, delivered by outstanding lecturers nationwide, ensures that students not only achieve the promised output scores but often exceed them, making the learning experience both effective and enjoyable.
Chart 1 The organization structure of Super English National Education
General introduction about Academic Department
I selected the academic department for my internship because it aligns perfectly with my degree and future career goals The academic department offers a valuable opportunity for me to gain practical experience and enhance my skills in a relevant setting.
We specialize in research and development for English training products, focusing on creating comprehensive curriculum and content Our approach includes systematic and professional teaching techniques, ensuring high-quality course materials We also compile reference materials, supplementary resources, and assessments to enhance the learning experience.
- Follow quality of student and teacher as well as lessons Evaluate student learning process then find solutions and test
- Assign teaching schedules and keep track of instructors' hours Keeping track of the teaching quality of instructors and teaching helpers in the classroom
- Provide periodic student care in compliance with the student's center's requirements, settle student concerns, and provide assistance during the learning process
- Replace obsolete and out-of-date teaching and learning techniques with more modern, sophisticated, and high-quality procedures while enhancing company's value and profitability
Throughout my internship, I gained valuable insights not only into the English language but also into various skills and qualities essential for a successful employee The enthusiastic support from both the staff and my manager enabled me to effectively complete my assigned responsibilities.
The internship report for Super English National Education Company Limited provides a comprehensive overview of the experiences and insights gained during the internship It highlights the company's commitment to high-quality language education and the valuable skills developed by interns The report emphasizes the importance of practical experience in enhancing educational methodologies and fostering a supportive learning environment Overall, it reflects on the significant impact of the internship on personal and professional growth within the field of education.
INTRODUCTION ABOUT THE INTERNSHIP PROCESS AT
Tasks performed during the internship
Academic departments are responsible for overseeing training programs and ensuring the quality of teaching staff, as well as updating the curriculum and instructional methods when necessary They also conduct interviews with students and stakeholders to gather feedback on English proficiency following course completion, aiming to enhance the effectiveness of the learning experience.
Interns at Super English had the opportunity to develop essential skills and knowledge, training to become proficient professionals and realize their full potential Over the course of a month, tasks were systematically assigned to ensure a balanced workload among all interns.
Time: From December 27, 2021 to January 21, 2022
Address: Super English National Education Company Limited at No 3A, Mai Dich, Cau Giay, Hanoi
Get to know staff of the company as well as presenting the managers of company
Work with the manager in setting up a schedule of activities for the entire internship process
Read documents related to Super English, then review lessons and fix them if it’s necessary
Create suitable content to public on Tiktok and fanpage
The internship report focuses on the experience gained at Super English National Education Company Limited Throughout the internship, valuable skills were developed in English language education and teaching methodologies The report highlights the company's commitment to enhancing students' language proficiency through innovative teaching techniques Additionally, it emphasizes the importance of practical experience in the educational field, showcasing how the internship contributed to professional growth and understanding of the industry Overall, the experience at Super English provided a solid foundation for a career in education.
Maintain records and organize documents, photocopy…
Assess and correct the English mistake of students
Learn how to write product notebooks for teachers, parents, and students
Write emails to foreign teachers in the center to announce the schedule and other activities
Prepare a meeting room and join a meeting
Support to solve problems between teachers and students, teacher and students’ parents
Day off because of Tet holiday
Support document preparation and print materials and design slides for teachers and students
Research and learn how to organize academic directories
Review and correct mistake of student’s test
The internship report for Super English National Education Company Limited highlights the valuable experiences and skills gained during the internship period This report details the company's commitment to providing quality English education and the various roles undertaken by the intern Key learnings include effective teaching methodologies, classroom management techniques, and the importance of engaging students in the learning process Overall, the internship offered a comprehensive insight into the operations of an educational organization and the impact of effective language education.
Examine feedback of learner’s study situation sent from teachers and teaching assistants
Coordinate with the manager and teachers to prepare reference materials and tests
Assess the effectiveness of marketing on the fanpage and tiktok
Learn how to help the Marketing team build academic content for the fanpage
Write emails to foreign teachers in the center to announce the schedule and other activities
Prepare a meeting room and join a meeting
Assist in preparing documents for the meeting
Prepare to participate in supporting activities for "
Talk with foreign teachers about class, materials and their schedule
Make suggestions and opinions on awarding, taking breaks and arranging entertainment activities in small meetings
Study the learning materials of primary school students, make general comments and write reports
Make suggestions for learning materials after lessons
Learn how to organize academic directories
The internship report focuses on my experience at Super English National Education Company Limited, where I gained valuable insights into the education sector Throughout my internship, I was involved in various teaching and administrative tasks, enhancing my skills in communication and organization This opportunity allowed me to apply theoretical knowledge in a practical setting, contributing to my professional growth Overall, my time at Super English has significantly enriched my understanding of educational practices and the importance of effective teaching methodologies.
Study the learning materials of secondary school students, make general statements and write reports
Make suggestions for learning materials after research
Support the marketing team in creating content for fanpage and Tiktok
Assist teachers with classroom discipline, assessing students, clarifying instructions and checking homework
Coordinate with the manager and teachers to prepare reference materials and tests
Prepare for the next day's meeting
Assist in preparing documents for the meeting with topic: “Developing new strategies and plans for an improved” learning experience
Attend all training sessions of the center
Collaborating with teachers and other staff to develop improved curricula, lesson plans, assessments, and classroom management techniques
Write a report on that data
Providing feedback, advice, and individual training sessions for teachers
Observing lessons and identifying teachers’ strengths and weaknesses
Summarize good point and weakness in lesson and
The internship report for Super English National Education Company Limited highlights the valuable experiences and skills gained during the internship It emphasizes the importance of effective communication, teamwork, and adaptability in a professional environment Additionally, the report suggests actionable solutions to enhance the company's operations, such as implementing more structured training programs and increasing feedback mechanisms to support continuous improvement Overall, the internship experience has provided insights into the educational sector and the significance of fostering a positive learning atmosphere.
Continue working with Marketing department to collect exact and diversity information and knowledge in English to public on social network
Support writing instructional materials for staff learning activities
Continue to support answers the questions on the website and phone about the English courses
Team up with Sale department to find the most suitable function and characteristic for each students’ ability about courses
Prepare a meeting room and join a meeting
Assist in preparing documents for the meeting
Receive evaluation during internship process (advantages and disadvantages) from manager and academic department in overall and get lessons and experiences by myself.
Challenges and Lessons
Internships offer valuable benefits such as real-world experience, the opportunity to apply academic knowledge in a professional setting, and the chance to identify personal strengths and weaknesses Additionally, engaging in competition preparation has taught me invaluable lessons and provided unique experiences that have greatly enhanced my skill set.
However, after actually taking part in the internship program, more challenges arose Due to the complicated nature of the Covid-19 pandemic, the city has just
During my month-long remote internship at Super English National Education Company Limited, I encountered several challenges due to the implementation of a social distancing policy that required staff to work from home This shift to a virtual work environment significantly impacted my learning experience and presented unique difficulties that I had to navigate.
Being an academic specialist requires a wide range of skills and abilities In a professional environment that demands flexibility, I have diligently focused on my studies while adhering to the established work schedule.
Learning, comprehending, and finishing activities are all hampered by the first communication Although I eventually conquered it, I believe this is a problem that many trainees confront
Managing multiple new responsibilities in a single day can make time planning difficult, often leading to increased pressure due to the heavy workload.
As a trainee with limited experience, I found the academic department to be a significant challenge, particularly in producing training materials and assessments alongside the training manager and international teachers Initially, I struggled with editing, organizing, and providing rationale for my reports, which could frustrate my supervisors However, with time and practice, I became more comfortable with the tasks, leading to a smoother and more efficient workflow.
The four-week internship in Super English gave me a chance to use my English in practice After the internship, besides the difficulties and benefits, I also drew my own lessons:
In addition to formal education and self-study, I developed the ability to thrive in high-pressure environments, which has proven invaluable in my professional journey This experience has taught me essential lessons, helping me to fill gaps in my knowledge and enhance my soft skills Understanding workplace culture and maintaining a positive attitude are crucial for success now and in the future.
The internship report focuses on the experiences and insights gained during my time at Super English National Education Company Limited This report highlights the key responsibilities undertaken, the skills developed, and the overall impact of the internship on my professional growth Through hands-on involvement in various educational programs, I gained valuable knowledge about effective teaching methodologies and student engagement strategies Additionally, the experience provided a deeper understanding of the educational sector and its challenges, equipping me with the tools necessary for a successful career in education.
Effective time management is essential, especially in high-pressure environments, as it directly impacts overall health and productivity By organizing my time efficiently, I found that maintaining good health significantly enhances work performance Prioritizing time management not only fosters well-being but also leads to improved outcomes in the workplace.
Initially, I learned to thrive in high-pressure environments, which ultimately benefited my career This experience taught me essential lessons that filled gaps in my knowledge and soft skills, while also enhancing my understanding of workplace culture Adopting the right attitude is crucial for success in today’s and tomorrow's professional landscape.
Effective time management is crucial in high-pressure work environments, as it directly impacts performance and overall well-being Prioritizing health is essential, and with practice, I learned to plan my schedule effectively By organizing my time efficiently and maintaining good health, I significantly improved my work experience.
THE REALITY OF USING ENGLISH IN SUPER ENGLISH
Reality of using English in the company
As I mentioned above, Super English is a unit that applies an educational model related to academic English with a system of modern facilities and the ability of 100% of students who study at Super English has reached program outcome standard in communicating English courses as well as TOEIC certificate In order to provide students with these skills and knowledge, the company's staff and teachers need to have corresponding educational skills and knowledge After a month of internship here, I draw for myself the strengths and difficulties in using English here as follows:
During my month-long internship at this organization, I observed that a balanced environment of academic and communicative English significantly enhances employees' communication skills and professional knowledge The unique atmosphere I experienced not only improved my language abilities but also fostered diverse learning approaches in various fields, complemented by intensive training aimed at personal growth.
The internship report for Super English National Education Company Limited highlights the valuable experiences gained during the internship It emphasizes the company's commitment to providing high-quality English education and the supportive environment fostered for interns The report outlines the key responsibilities undertaken, including assisting in lesson planning and engaging with students, which contributed to personal and professional growth Overall, the internship offered a unique opportunity to apply theoretical knowledge in a practical setting, enhancing skills in communication and teaching methodologies.
Working in a supportive environment enables managers to effectively lead and nurture their teams, fostering professionalism among employees A manager's exemplary performance serves as a positive model for the entire organization Additionally, competitive compensation enhances the perceived value of the work being done When employees dedicate significant thought, effort, and time to their roles, it undoubtedly pays off.
Every working environment presents unique challenges, and academic English companies are no exception New employees often encounter significant hurdles such as information overload, difficulty adapting to the company culture, and struggles to keep pace with colleagues In this professional setting, self-learning is crucial; without it, newcomers may hinder both their personal growth and the overall progress of the organization.
This academic English organization has specific admission standards that typically require an English-related certification, with the required proficiency level varying by department While it offers opportunities for individuals to fully utilize their skills, it may also pose a challenge for those whose language abilities do not meet the necessary standards.
Many employees can significantly enhance their communication skills, yet they often neglect to improve their academic language proficiency This oversight can hinder both individual and departmental growth While engaging with international colleagues can boost pronunciation and overall communication abilities, it's essential not to overlook the importance of conversational English A strong command of both academic and communicative English fosters better workplace relationships, ultimately leading to improved job satisfaction and career opportunities.
3.2 Some solutions to improve the use of English in in the company
Recognizing the importance of academic English in the company's operations, I shall offer remedies to the following deficiencies:
This internship report details my experience at Super English National Education Company Limited During my time there, I gained valuable insights into the educational sector, focusing on innovative teaching methods and effective communication strategies The internship provided hands-on experience in lesson planning, student engagement, and curriculum development, enhancing my professional skills Overall, this opportunity significantly contributed to my understanding of the dynamics within an educational environment and prepared me for future endeavors in the field.
To enhance the recruitment process, organizations should establish clear English language requirements Furthermore, implementing regular English proficiency assessments will encourage employees to take the initiative in learning and using the language effectively.
To meet the company's increasing demands, comprehensive training is essential to enhance each employee's foundational foreign language skills Without a strong focus on developing these abilities, employees risk losing their existing knowledge, underscoring the importance of ongoing, intensive training programs.
To improve English proficiency among employees, it is essential to create more opportunities for departmental staff to engage directly with overseas clients This direct communication will boost their confidence and enhance their overall performance.
The company has a rewarding culture that includes a bonus for individuals who do well, as well as higher compensation for employees with advanced degrees and English abilities
To enhance employee engagement, managers should consider organizing English tournaments or mini-games within the company Incorporating extracurricular activities, travel opportunities, and friendly competitions can stimulate interest among employees at all levels Offering appealing rewards can further motivate individuals to invest more effort and time into their work.
Improving English skills is essential for every employee, as it enhances professional performance and benefits both the individual and the organization Regular practice and continuous learning are key to mastering the language, ultimately supporting fellow students in English classes as well.
In the realm of academic English, it is common for companies to seek highly qualified staff, not only possessing the appropriate English certifications but also demonstrating exceptional skills in specific departments Continuous research and innovative solutions are essential for maintaining high standards in language education.
The internship report for Super English National Education Company Limited outlines the key experiences and learning outcomes gained during the internship period This report highlights the company's commitment to providing quality English education and the various roles undertaken by the intern Through hands-on involvement in teaching and administrative tasks, the intern developed valuable skills in communication, lesson planning, and classroom management The report emphasizes the importance of practical experience in enhancing educational methodologies and contributing to the overall mission of the company.
CHAPTER 4: PROPOSAL OF THE GRADUATION THESIS’S TOPIC
A study on the difficulties in learning English writing skill faced by the first year students at Thuongmai University and solutions